The technical rating is determined in direct relation to the quality of the construction built. Each project subject to a 360° inspection receives an average technical rating, broken down into 100 points:
- 90% for the average of the technical ratings from each inspection
- 10% for the best practices incorporated into the project (see section 10).
Upon completion of construction, an average technical rating is assigned to the project based on the scores received during inspections and the best practices incorporated. The average of the technical ratings from projects counts for 50% of the Cote Qualité GCR.
For example, a project that was subject to two inspections that received ratings of 75 and 73 would have an average rating of 74 out of 90. If it incorporated three best practices, 6 points would be added to its technical rating, which would bring it to a total of 80 points. Therefore, the contractor’s technical rating would be 80.
Remember that targeted inspections have no impact on the technical rating.
* GCR takes into account the collaboration of contractors in correcting non-conformities noted on site or in providing the required documentation (collaboration rating). A maximum of 10 points may be subtracted from the total technical score used to establish the Cote Qualité GCR.
Risk Scale
When a 360° inspection or targeted inspection takes place, the GCR inspector may observe incidents of non-compliance. The contractor is required to correct these, as detailed in the section below. Such incidents of non-compliance and preventive notifications are recorded in an inspection report that will be sent to the contractor within three working days. In this section, we will explain the types of observations that the report might include.
Preventive notification
Following a site inspection, and based on information provided by the contractor, its representative or a subcontractor, it may seem likely that certain elements that have yet to be carried out will contain deficiencies. After informing the contractor about which methods are compliant, the inspector will take preventive measures to ensure that work is done correctly by pointing out the issue in the inspection report and stating “by completion of construction, please…”
This level also includes issues that concern the project designer, in order to allow the designer to review the plans, find an alternate solution or method of correction, or explain the reasons for their design choice.
GCR will follow up on every observation made at this level. When the work or expected responses are inadequate, points may be deducted based on the risk level associated with the element in question (level 3, 4 or 5 on the risk scale).
Low-risk incident of non-compliance (level 3)
If incidents of non-compliance are observed in a site inspection with regard to a regulation, code in force, standard or trade practices, and these incidents meet the analysis criteria for risk level A or B, they are considered to be level 3.
Average-risk incident of non-compliance (level 4).
If incidents of non-compliance are observed in a site inspection with regard to a regulation, code in force, standard or trade practices, and these incidents meet the analysis criteria for risk level A and B, they are considered to be level 4.
High-risk incident of non-complliance (level 5)
If incidents of non-compliance are observed in a site inspection with regard to a regulation, code in force, standard or trade practices, and these incidents meet the analysis criteria for risk level C, they are automatically considered to be level 5.
Risk analysis criteria
Observations are automatically considered to be level 3, 4 or 5 in an inspection report based on the following criteria:
A – Potential consumer impacts
- The element identified could be subject to a potential claim.
- The work is worth less than it costs.
- The element identified could cause deterioration likely to pose a health risk if the situation is not addressed.
- The building’s durability could be affected.
B – Potential costs or consequences associated with bringing
- The costs that will result from the situation or from bringing work up to code are unreasonable.
- Work will be complicated and necessitate challenging alternatives.
C – Potential safety risks (use/structure/mould)
- There is a likelihood that someone will be exposed to unacceptable risk of injury caused by an accident, fire, drainage problems or problems with building performance.
- There is an unacceptable risk of damage or loss due to structural failure, drainage problems or problems with building performance.
→ Consult the technical rating methodology.
Conditions for an AA Technical rating
A contractor that wants to maintain or obtain an AA technical rating must meet the following three criteria:
- Demonstrate that at least one best practice has been applied for each project inspected
- Obtain an average of at least 91 points on inspection reports
- Lose no collaboration points
Cote Qualité GCR
Every contractor accredited by GCR will be assigned a Cote Qualité GCR. This score is assigned by assessing financial ratios, customer satisfaction and the quality of buildings constructed. Contractors who have not yet received a technical assessment are temporarily given a score of N (not scored).
The Cote Qualité GCR helps ensure fair risk management for all accredited contractors.
→ Consult the contractor classification table
